Today marks the release of another major feature of CloudBridal: Work Orders. This feature is available for everyone in the Ultimate plan. You can try it today for free by signing up for a free trial.
Put simply, work orders allow you to assign work to seamstresses. They are associated to an existing customer’s order, and store information like who the assigned seamstress is, when the work order is due, the instructions, and other similar fields.
Work orders are configured in Settings > Work Orders. There you will be able to set the Default Work Order Mode, as well as the Work Order Additional Work Options.
As you can see, work orders support several different modes. Track Time is used when you want the system to automatically track how many hours a seamstress spends on a particular order. You can use that data to make an informed choice on things like wages or alteration fees. Flat Fee lets you be less precise with tracking, but is useful for situations like if you pay your seamstresses a flat fee regardless of how much time they spent on a work order. Finally, No Cost Tracking lets you assign and keep tabs on the work without worrying about tracking the cost or hours in any way.
You can also set custom work options. Do you have a lot of customers that request rush orders? Make it an option that you can just check off! We understand that your workflow can be unique, so we want to give you the power to make it efficient as well.
The last step to creating and assigning work orders is to create a role that can handle work orders. We recommend creating something like a Seamstress role that has the permission to handle work orders. You can do this in Settings > Staff Members & Roles > New Role.
Once you configure work orders, you can create them in 2 ways:
- From the Work Orders tab
- Directly from a customer’s order
After creating a work order and assigning it to a seamstress, they will see it when they sign into CloudBridal.
Your assigned staff member has a high level view of the order and their instructions, and can start working as soon as they’re ready. The above example is in the Track Time mode, so they have the option to Start Work. Once they do so, they have the options to Pause Work so that the timer stops, and can also Resume Work and Complete Work.
In the meantime, you will be able to keep track of their work both through the work orders tab, as well as the customer’s order directly, so you will never be in doubt about how a work order is progressing.
Over the coming updates, we plan to refine work orders even more, by adding features such as work order reports and others based on your feedback. We hope that you enjoy the feature, and that it helps you keep your business even more organized as it continues to grow.