CloudBridal Copyright Policy
Effective Date: October 22, 2026 Last Updated: November 3, 2026
This Copyright Policy ("Policy") is incorporated by reference into the CloudBridal Terms and Conditions ("Terms" or "TOS") and the CloudBridal End-User License Agreement ("EULA") available at cloudbridal.com. It explains how to tell us about material that you believe infringes your copyright, how a merchant can respond, and how we handle repeat infringers. Capitalized terms not defined here have the meanings given in the Terms and the EULA.
This Policy is published by Cloud Innovations LLC ("CloudBridal," "we," "us," or "our"). CloudBridal responds to notices of claimed infringement under the U.S. Digital Millennium Copyright Act, 17 U.S.C. § 512 ("DMCA"), and handles notices from other countries as described in Section 8.
1. Scope
1.1. What this Policy covers. This Policy covers material stored on CloudBridal's systems at the direction of a merchant: chiefly the public websites CloudBridal hosts for bridal shops through its Website Service (on the shop's own domain or a preview address), and the public pages of the CloudBridal application, such as booking pages and customer portals.
1.2. Who chooses the content. Each shop decides what appears on its own website, including content imported from its previous website at its direction. CloudBridal does not choose, edit, or approve that content. If you can, contacting the shop directly is often the fastest way to resolve a concern; you do not need to do so before sending us a notice.
1.3. Other concerns. This Policy is for copyright. For other concerns about a website we host, such as a trademark, your personal information or photo, or a claim that a shop copied another business's website, see Section 9.
2. Designated Copyright Agent
2.1. Send notices of claimed infringement and counter-notices to CloudBridal's designated agent, below. Email is the fastest route. The agent handles only copyright notices and counter-notices; other messages sent to the agent may not receive a response. For anything else, contact support@cloudbridal.com.
- Copyright Agent: Copyright Agent, Cloud Innovations LLC
- Postal address: 17 Reaville Ave #1019, Flemington, NJ 08822, United States
- Email: copyright@cloudbridal.com
- Phone: (908) 219-7808
- U.S. Copyright Office registration number: DMCA-1083814
3. Sending a Notice of Claimed Infringement
3.1. What a notice must contain. To be effective under 17 U.S.C. § 512(c)(3), your notice must be a written communication to the agent named in Section 2 that includes substantially the following:
(a) a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed;
(b) identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works on a single website are covered by a single notice, a representative list of those works;
(c) identification of the material that is claimed to be infringing and that is to be removed or access to which is to be disabled, with information reasonably sufficient for us to locate it. The full web address (URL) of each page, and a description of the image or text on that page, is usually enough;
(d) information reasonably sufficient for us to contact you, such as your name, postal address, telephone number, and email address;
(e) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
(f) a statement that the information in the notice is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
3.2. Before you send a notice. Please consider whether the use may be authorized, for example because the shop holds a license from the designer or photographer, or whether it may be a fair use. Under 17 U.S.C. § 512(f), a person who knowingly materially misrepresents that material is infringing may be liable for damages, including costs and attorneys' fees.
3.3. Incomplete notices. A notice that does not substantially comply with Section 3.1 may not be acted on. If a notice is incomplete, we may contact you to ask for the missing information.
4. What We Do When We Receive a Notice
4.1. When we receive a notice that substantially complies with Section 3.1, we will expeditiously remove or disable access to the material identified.
4.2. We will take reasonable steps promptly to notify the shop that we have removed or disabled access to the material, and will send the shop a copy of the notice, including the complaining party's name and contact details, so the shop can respond or file a counter-notice.
4.3. We record each notice, the action we took, and any counter-notice against the shop's account for the purposes of Section 6.
5. Counter-Notices
5.1. What a counter-notice must contain. If you are the shop whose material was removed and you believe it was removed by mistake or misidentification, you may send a counter-notice to the agent named in Section 2. To be effective under 17 U.S.C. § 512(g)(3), it must be a written communication that includes substantially the following:
(a) your physical or electronic signature;
(b) identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled;
(c) a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
(d) your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located or, if your address is outside the United States, for any judicial district in which CloudBridal may be found, and that you will accept service of process from the person who provided the original notice or an agent of that person.
5.2. What we do with a counter-notice. When we receive a counter-notice that substantially complies with Section 5.1, we will promptly send a copy to the person who sent the original notice and tell them that we will restore the removed material, or stop disabling access to it, in 10 business days. We will restore the material, or stop disabling access to it, no less than 10 and no more than 14 business days after we receive the counter-notice, unless our agent first receives notice from the person who sent the original notice that they have filed an action seeking a court order to restrain the shop from engaging in infringing activity relating to the material on our systems.
5.3. Misrepresentation. A person who knowingly materially misrepresents that material was removed or disabled by mistake or misidentification may be liable for damages under 17 U.S.C. § 512(f).
6. Repeat Infringers
6.1. CloudBridal will, in appropriate circumstances, terminate the Website Service, and may terminate the CloudBridal account, of a merchant who is a repeat infringer.
6.2. A merchant receives a strike for each notice that substantially complies with Section 3.1, unless the notice is withdrawn or the material is restored after a counter-notice under Section 5.2. A notice that identifies several items on one website at the same time counts as one strike.
6.3. A merchant who receives three strikes within any 12-month period is a repeat infringer, and CloudBridal will ordinarily terminate that merchant's Website Service. CloudBridal may act sooner where the infringement is clear and deliberate, for example where a shop has imported or copied another business's website without permission, and may take account of a strike's circumstances, such as a shop promptly removing material after its permission for it ended.
6.4. A merchant whose Website Service is terminated under this Section may not turn it on again, or obtain it through another account, without CloudBridal's written agreement.
7. Our Role
7.1. CloudBridal's response to a notice or counter-notice is not a decision about who owns the material or whether its use is lawful. Disputes about ownership or permission are between the complaining party and the shop.
7.2. This Policy does not limit CloudBridal's right to remove or disable access to content under the Terms or the EULA.
8. Notices from Outside the United States
8.1. General. You may send a notice from any country to the agent named in Section 2. A notice that contains the elements in Section 3.1 will be handled as described in Section 4 wherever it comes from. The additional rules below apply where the law of the complaining party's country requires them.
8.2. United Kingdom and European Union. We act expeditiously to remove or disable access to material once a notice gives us actual knowledge that it is unlawful, as the UK Electronic Commerce (EC Directive) Regulations 2002 and the EU Digital Services Act expect of a hosting provider. Please include your full name and address, the location of the material, and why you believe it infringes your rights. A statement under penalty of perjury is not required, but please confirm that the information in your notice is accurate. We tell the shop of our decision and the reasons, and the shop may contest it by replying with the information in Section 5.1(a) to (c).
8.3. Canada. Canada's Copyright Act uses a notice-and-notice regime (sections 41.25 to 41.27). A Canadian notice should state your name and address, the work and your interest in it, the location of the material, the infringement claimed, and the date and time of the alleged infringement. When we receive one, we will forward it electronically to the shop as soon as feasible, tell you that we have forwarded it (or why we could not), and keep records that identify the shop for the period the Act requires. As the Act provides, we do not forward a notice that includes an offer to settle or a demand for payment or personal information. A notice that also contains the elements in Section 3.1 may lead to removal under Section 4.
8.4. Australia. We handle notices from Australian rights holders under Section 4, and ask for the same information as Section 3.1, without the statement under penalty of perjury. The shop may respond under Section 5.
9. Other Complaints
9.1. Trademarks. If a website we host uses your trademark, such as your business name or logo, in a way you believe is unlawful, email support@cloudbridal.com with the trademark, its registration details where it is registered, the web address where it appears, and your contact details.
9.2. Your personal information or photo. Each shop is responsible for the personal information on its own website. If a website we host shows your photo, name, or other personal information without your permission, contact the shop first. If you cannot reach the shop, or it does not respond, email support@cloudbridal.com with the web address and what you would like removed, and we will pass your request to the shop and help it respond.
9.3. A shop copied your website. If you believe a shop has copied your business's website, send a notice under Section 3 for the copyrighted material, and also email support@cloudbridal.com with the address of your website and the shop's website. We may pause the shop's website or import while we look into it.
10. Changes to this Policy
10.1. CloudBridal may modify this Policy at any time by posting an updated version at the URL where this document is hosted.
11. Contact
For copyright notices and counter-notices, contact the agent named in Section 2. For questions about this Policy, contact Cloud Innovations LLC at support@cloudbridal.com.